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Our custom made tufted rugs are crafted with care to bring warmth, style, and durability to your space. Here's what you need to know about our premium rugs:

Material: Our rugs are made from high-quality 100% acrylic yarn, which offers a soft and plush feel underfoot. Acrylic yarn is known for its durability, colorfastness, and resistance to stains, making it perfect for rugs that will withstand everyday use and foot traffic.

Tufting Technique: Each rug is meticulously tufted by hand, ensuring precision and attention to detail. The tufting process creates a looped pile design that adds texture and depth to the rug, resulting in a luxurious and inviting look.

Backing: Our rugs feature a sturdy and durable backing that provides stability and prevents slipping on various floor surfaces, including hardwood, tile, and carpet. The backing also helps to extend the lifespan of the rug, ensuring it stays in place and maintains its shape over time.

Versatility: Our custom made tufted rugs are versatile and can be used in various spaces, such as living rooms, bedrooms, nurseries, and offices. They add a cozy and stylish touch to any room, making them a perfect statement piece or complement to your existing decor.

Easy Maintenance: Our rugs are designed to be low-maintenance, with their stain-resistant and durable acrylic yarn. Regular vacuuming and spot cleaning are usually sufficient to keep your rug looking fresh and clean for years to come.

Elevate your space with our custom made tufted rugs, featuring 100% acrylic yarn and a sturdy backing. Enjoy the comfort, style, and durability of a rug that is uniquely tailored to your taste and needs. Order your custom rug today and experience the quality and craftsmanship that sets our rugs apart.

Return and Refund Policy: No Refunds or Returns, All Sales are Final

As all of our custom made rugs are made to order specifically for you, we cannot accept returns or offer refunds for any reason. All sales are final, and we cannot make any exceptions to this policy.

We take great pride in the quality and craftsmanship of our rugs, and we stand behind our products. If your rug arrives damaged or defective, please contact us immediately, and we will work with you to resolve the issue as quickly as possible.

In the unlikely event that there is an error with your order, such as a mistake in the rug design or size, please contact us as soon as possible so that we can correct the error before production begins. Once production has started, we cannot make any changes to your order.

If you have any questions or concerns about your order, please feel free to contact us, and we will do our best to assist you.

Thank you for choosing our custom made rugs. We appreciate your business and look forward to providing you with a unique and high-quality rug that you will enjoy for years to come.

Shipping Policy: Free Shipping for Custom Made Rugs

We're delighted to offer free shipping on all custom made rugs! Here's what you need to know:

• Processing Time: As our rugs are custom made to order, please allow for a processing time of [X] business days. This includes the time required to create your rug from scratch, including design, production, and quality control.

• Shipping Method: We use reliable shipping carriers to ensure your rug arrives safely and on time. The shipping method may vary depending on your location, but rest assured that we always strive to provide the best shipping options for you.

• Shipping Time: Once your custom rug is ready for shipment, the estimated shipping time will be [X] business days for domestic orders and [X] business days for international orders. Please note that shipping times may vary due to factors such as customs clearance, weather conditions, and other unforeseen circumstances.

• Shipping Destination: We currently offer free shipping for custom made rugs to [insert applicable countries/regions where free shipping is available]. For customers outside of these countries/regions, additional shipping charges may apply. Please contact us for more information.

• Tracking Information: Once your rug has been shipped, we will provide you with a tracking number via email, so you can easily track the progress of your shipment.

• Customs and Duties: For international orders, please note that customs and duties may apply depending on your country's regulations. Any customs or import taxes are the responsibility of the buyer.

• Address Accuracy: Please ensure that you provide us with the correct shipping address during checkout. We are not responsible for any delays or additional charges due to incorrect or incomplete address information.

• Delivery: Our shipping carriers will attempt to deliver your rug to the address provided during checkout. If no one is available to receive the package, a delivery attempt may be made, or the package may be held at a local depot for pick-up. It's important to follow the carrier's instructions for re-delivery or pick-up to avoid any delays or package returns.

We strive to provide you with the best possible shipping experience for your custom made rug. If you have any questions or concerns regarding our shipping policy, please feel free to contact us. Thank you for choosing our custom made rugs, and we hope you enjoy your new piece!